Merchant / support

Merchant & contact.

LAST UPDATED · OCTOBER 25, 2026

Merchant identity

Trading name: PromeXion Labs
Product: PrivXion
Operating country: Philippines
Customer support: privxion.ext@gmail.com

Merchant onboarding is incomplete. No live checkout is currently offered. The verified legal or registered name, Philippine physical business address matching merchant documents, registration details where applicable, and final PHP pricing must be published here before PayMongo onboarding or paid sales are activated.

Support scope

Support covers product questions, installation, licensing once active, payment inquiries once active, and refund requests. Include the email used for purchase and any transaction reference. Do not email passcodes, recovery keys, complete payment-card details, browser history, or confidential page content.

Response and records

Support messages may be retained for the time reasonably needed to answer the request, document a transaction or dispute, prevent abuse, and comply with legal obligations. See the Privacy Policy for details.

Sales-readiness status

Legal pages

Review the Terms of Use, Refund Policy, and Privacy Policy.

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